Terms of Service

By using Content Craft Pro services or visiting our website at contentcraftpro.com, you agree to the following Terms of Service. Please read them carefully.

1. Service Description

Content Craft Pro provides professional website copywriting services for small businesses, including but not limited to: homepage copy, service page copy, about page copy, landing page copy, headline writing, taglines, and content strategy. All services are provided by Edgar, the sole proprietor of Content Craft Pro, based in the United States.

2. Client Engagement

Each project begins with a consultation to understand your business, audience, and goals. A project proposal outlining scope, deliverables, timeline, and pricing will be provided before any work begins. Work commences only upon your written approval of the proposal and receipt of the required deposit.

3. Payment Terms

• A 50% deposit is required before work begins. The remaining balance is due upon delivery of the final copy.
• Payment is accepted via invoice. Payment terms are net 15 days unless otherwise agreed upon in writing.
• Late payments may incur a fee of 1.5% per month on the outstanding balance.
• All prices are quoted in US dollars unless otherwise specified.

4. Revisions Policy

Your satisfaction is our priority. Each project includes up to two (2) rounds of revisions at no additional cost. Revisions are defined as adjustments to the delivered copy within the original project scope.

• Revision requests must be submitted within 14 days of delivery.
• Additional revisions beyond the included rounds may be arranged at an agreed-upon hourly rate.
• Changes to the original project scope (new pages, different audience, revised business direction) are considered new work and will be quoted separately.

5. Intellectual Property

Upon receipt of full payment, all rights to the delivered copywriting work are transferred to you, the client. This means:

• You own the final deliverables and may use, modify, and publish them as you see fit.
• Content Craft Pro retains the right to display the work in our portfolio and marketing materials unless you request otherwise in writing.
• Any materials, frameworks, or processes used by Content Craft Pro that existed prior to the engagement remain our intellectual property.

6. Client Responsibilities

To deliver the best possible copy, we rely on your timely cooperation. This includes:

• Providing accurate information about your business, products, and services.
• Responding to questions and providing feedback within a reasonable timeframe.
• Reviewing deliverables and submitting revision requests promptly.

Delays in providing required information or feedback may result in adjusted timelines.

7. Satisfaction Guarantee & Refund Policy

We stand behind our work. If you are not satisfied with the delivered copy after using your included revision rounds, we will work with you to make it right. Our commitment:

• If the final deliverable does not meet the agreed-upon project scope, we will redo the work at no additional charge.
• If, after good-faith revisions, you remain unsatisfied, we will issue a refund for the final payment (the remaining 50%). The initial deposit is non-refundable as it covers the time and effort already invested.
• Refund requests must be made within 30 days of final delivery.

8. Limitation of Liability

Content Craft Pro provides copywriting services to the best of our professional ability. However:

• We do not guarantee specific business results, including but not limited to increased traffic, conversions, or revenue, as these depend on many factors beyond our control.
• Our total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific project in question.
• Content Craft Pro shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our deliverables.

9. Confidentiality

We treat all client information as confidential. Business details, strategies, and proprietary information shared during our engagement will not be disclosed to third parties without your written consent.

10. Termination

Either party may terminate the engagement with written notice.

• If you cancel a project after work has begun, payment is due for all work completed up to the date of cancellation.
• The initial deposit is non-refundable once work has commenced.
• Any completed deliverables will be transferred to you upon settlement of outstanding payments.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or our services shall be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be submitted to binding arbitration.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be reflected on this page with an updated "Last updated" date. Continued use of our services after any changes constitutes acceptance of the revised terms.